Shipping policy

 

Shipping Policy

Last Updated: August 21, 2025

Thank you for shopping with Crafty Consequences. We’re committed to making your experience smooth from checkout to delivery. This Shipping Policy explains how we process and ship your orders, including timelines, costs, and customs considerations.

1. Shipping Destinations

We currently ship across Canada, the United States, and worldwide.

2. Processing Time

  • Handmade items: Please allow 3–14 business days for processing, as these are crafted to order or customized.

  • Print-on-Demand (POD) items: Processing times vary depending on our print partner, but are typically within 3–7 business days.

  • Delays may occur during peak shopping seasons or if materials are temporarily out of stock.

3. Shipping Methods

Within Canada (Canada Post):

  • Expedited Parcel: 1–8 business days

  • Xpresspost: 1–2 business days

  • Priority: 1 business day

To the United States (Canada Post):

  • Small Packet USA (Untracked): 5–8 business days

  • Tracked Packet USA: 4–7 business days

  • Expedited Parcel USA: 4–7 business days

  • Xpresspost USA: 2–3 business days

International (Canada Post):

  • Tracked Packet International Air: 6–10 business days

  • International Parcel Air: 12+ business days

  • Xpresspost International: 4–7 business days

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Selected shipping method

  • Destination address

  • Weight and dimensions of items

5. Tracking Information

  • Orders shipped with a tracked service will include tracking details in your shipping confirmation email.

  • Some lower-cost options (e.g., Small Packet USA) do not include tracking.

6. Customs, Duties & Taxes

  • Handmade Canadian items (paracord toys, crocheted plushies, rope art, collars, cuffs, etc.) are generally duty-free to U.S. buyers under CUSMA.

  • Print-on-Demand (POD) items (such as apparel, mugs, tumblers) may be produced outside Canada. These may be subject to U.S. import duties or taxes, which are collected by customs or the courier at delivery and are the buyer’s responsibility.

  • International buyers outside the U.S. and Canada are also responsible for any applicable import fees or taxes in their country.

7. Free Shipping

We occasionally offer free shipping promotions. Any active offers will be clearly shown at checkout.

8. Shipping Restrictions

Some items may have size, weight, or material restrictions. Any limitations or additional fees will be displayed during checkout.

9. Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, buyers are responsible for the cost of reshipping.

10. Lost or Damaged Packages

If your order is lost or arrives damaged, contact us at shopify@craftyconsequences.ca. We’ll work with the carrier to resolve the issue as quickly as possible.

11. Contact Us

If you have any questions about shipping or customs, reach out to us at:
shopify@craftyconsequences.ca

No unsolicited marketing, SEO, or sales inquiries, please.